Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesWhy is the Check In Office Closed on Sundays — My experience so far is pretty good, but arriving only to find there was no way to get checked in was extremely demoralizing.
response from property -Bruce, thank you for your review. We are sorry if there was a miscommunication with your move in. Monday was a Federal Holiday and the office was closed. On the day of move ins we made ourselves available for move ins until later in the evening to make sure everyone had a great experience. Again, we apologize for any inconvenience this may have caused you during your move in.
|Recommended: Yes10 10 — 10 10 Still need some things to fix. Maintenence should fix things apartments
Keaton, thank you for taking the time to leave us a review! We are always looking for ways to improve, and our maintenance team is working very hard to ensure the property is working and looking great! During the turns season, it can be tough for our team to keep up with every work order, so if we missed something please let us know right away so we can resolve the issue. We hope you have a great rest of the year at Raintree and are always here to help!
|Recommended: YesNa — Na
Thank you Matthew for your review! We are pleased to see you are enjoying your stay so far here. Please feel free to contact us with anything that comes up while you are living here, and hopefully we can improve your experience to 5 stars!
|Recommended: YesVery good — The rooms are super clean and there are no problems with anything in the apartment
Hayes, we appreciate your 5-star rating! Creating a home away from home for our residents is our top priority, and we're grateful to know that you felt comfortable and satisfied during your stay here at Raintree. Thank you for taking the time to share your positive experience, your feedback is invaluable to us!
|Recommended: YesYou get to live with friends — I LOVE that I got to live with all my friends. We all signed up at different points but let them know we’d like to live together and they made it happen
Katie, we also LOVE that we were able to get you and your friends together! We strive to be as accommodating as possible here, and we hope you all have a great year here at Raintree! Let us know if you need anything at all(:
|Recommended: YesGood — Places is nice. There are some holes in my room on the wall and the carpet was super dirty. But overall everything else is good.
Noelle, thank you for leaving a review for Raintree! The turns season can be especially busy for our maintenance team, but they have been notified of your comments and will be stopping by to take a look. We strive to create a 5-star experience for all of our residents, please let us know how we can be of service to you this year!
|Recommended: YesGood — the remodel is alright, not quite finished though
Ruthann, thank you for taking the time to leave us a review. All of our apartments were remodeled last year, and look much better now! The maintenance team has been notified of your comments and will be headed over to inspect anything unfinished or unsatisfactory for you. Please don't hesitate to reach out with any future concerns, we are here to serve you!
|Recommended: Yes1 week in — Everything has been great so far, and a very smooth transition. I appreciate how friendly the staff are.
Wow! Thank you for the amazing review, Jenna! We appreciate your kind words and are thrilled to have provided you with a top-notch living experience at Raintree. Creating a comfortable and enjoyable community for our residents is our passion, and your satisfaction is our greatest reward. Your feedback inspires us to continue delivering outstanding service. We appreciate your support and look forward to helping you again soon!
|Recommended: YesA solid choice — My elder brother stayed here a couple years back and recommended it to me, I'm not disappointed, it seems pretty good so far just a little small. but considering the affordable price I'd say that it fits
Emily, thank you for your fantastic review! We love hearing about families returning to Raintree each year, so fun! We are constantly comparing our prices against the market and feel that we are offering very competitive rates. Please don't hesitate to let the office know if there's anything we can do for you over your stay here!
|Recommended: YesReview — Few broken items when moved in, nice place overall
Madison, thank you for sharing your thoughts! We really believe in our property and our residents, and we want to offer the best possible service at all times. We don't see any maintenance requests from you but are happy to head over to your apartment to take a look! Please let us know what we can for you ASAP so we can resolve your concerns and continue providing you a comfortable and amazing place to live!
|Recommended: YesIt’s Fine — It’s fine. A bit over priced in my opinion. The parking specially.
Gerson, thank you for taking the time to leave us an honest review. We are always comparing our prices to the rising market, and we feel that our pricing is very competitive for Provo Student Housing. The parking prices are also one of the lowest prices in all of Provo/Orem! We will take your comments into consideration for this next lease term, and if we can do anything to improve your experience to a 5-star time, please let us know right away! You are a valuable resident here, and we hope your year at Raintree only improves!
|Recommended: YesAwesome — Just needs to be cleaned a little bit more but overall great
We appreciate your 5-star rating, Ava! Creating a home away from home for our residents is our top priority, and we're grateful to know that you felt comfortable and satisfied during your stay here at Raintree. Thank you for taking the time to share your positive experience, your feedback is invaluable to us! If there are any specific maintenance or cleaning concerns please let us know so we can resolve these ASAP!
|Recommended: YesGreat place — Nice renovations Nice people and clean grounds. It is in a calm place and the noise stays down. Excited to be living here
Sydney, we are truly grateful for your fantastic review! Hearing about your positive experience at Raintree brightens our day. It's our mission to offer exceptional accommodations and service, and we're delighted to have met your expectations. Thank you for choosing us and for sharing your feedback. We are so excited you're living here also, and we look forward to serving you in the future.
|Recommended: YesPretty good — Room was dirty upon arriving and AC and water heater do not work. but it’s not terrible the staff is coming to look at it
Hey Tanner, thank you for taking the time to notify us. The maintenance team has been notified and will be headed back over to your apartment to verify that this has been completed. We strive to create a comfortable, fun place for you to live, and if we can do anything to improve your experience here please let us know right away.
|Recommended: YesGood — Good vibes feels like home
Quinn, your 4-star review is encouraging! We're thrilled to learn that you had a positive experience at Raintree. Our team works hard to ensure our residents feel at home, and it's incredibly rewarding to hear that we've succeeded in making your stay enjoyable. Thank you for your kind words and for choosing us as your place of residence.